Effective January 7, 2013 Avaya will no longer sell (make commercially available) the software media, licenses, and hardware for Communication Manager (CM) 5.2.1, Mid-Size Template (MBT) 5.2.1, SIP Enablement Services (SES) 5.2.1,Call Center (CC) 5.2.1, Application Enablement Services 5.2.3, and the suite of Integrated Management 5.2.1 applications. This includes all quotations or orders for new systems or upgrades.